AI & Automation

AI knowledge base for Ukrmedias

An assistant trained on internal company documents: answers in seconds and faster onboarding.

Speed up access to product range information and shorten onboarding time for new employees.

Tasks

  • Build a company knowledge base that gives fast, accurate answers to employee questions - without digging through scattered documents and price lists

How we did it

We analyzed internal sources - catalogs, regulations, reference materials - and structured them for assistant use.

The OpenAI-based knowledge base answers employee questions in the language of the specific department: sales, logistics or customer service.

Dedicated onboarding scenarios shorten the time to independent work.

Technologies & Features

Capabilities
  • AI assistant trained on internal documents
  • Natural language questions
  • Answers split by topic: products, logistics, service
  • Onboarding scenario for new employees
  • Regular knowledge base updates
OpenAI

Result

Employees get answers in seconds instead of searching documents. Onboarding time is down, and experienced colleagues no longer carry the load of routine questions.

Answers in seconds Faster onboarding Fewer routine questions to senior staff

Have a similar challenge?

Tell us about it - we will analyze the process and come back with an approach and an estimate.

DIGITAL PRODUCTS OF ANY COMPLEXITY

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